Cancellation and returns
Return conditions for industrial and project-based products depend on stock status, special-order status, manufacturer terms and the sales agreement. Imported, configured, production-started or custom-order products may be subject to cancellation or return restrictions.
Incorrect or damaged delivery
Packages and products should be checked on delivery. Incorrect product, transport damage or defect claims should be reported as soon as possible with order and product information. Mandatory legal rights remain unaffected.