Automation

Privacy Policy

We use information shared for communication, technical review and commercial transactions responsibly.

Engineering Approach

How information is used

The purpose is to understand the requirement and manage the process securely.

Contact details, company information, product references, nameplate photographs, technical files and messages may be used to understand the request, prepare a quotation, manage the order and delivery, invoice and provide after-sales support.

Information is not sold for unauthorised marketing. It may be shared with suppliers, manufacturers, logistics, accounting or IT service providers only to the extent reasonably needed for the relevant transaction.

Highlights

Privacy and security approach

Reasonable technical and organisational measures.

Limited Access

Access according to role and business need

Secure Communication

Form security, session protection and misuse controls

File Review

Avoid unnecessary personal data or trade secrets in uploads

Retention

Limited according to legal, commercial and support needs

Third Parties

Sharing only for service delivery or legal obligations

Requests

Information, correction or deletion requests reviewed after verification

Before uploading files

Remove sensitive information not required for technical review.

When sending drawings, nameplate photographs or documents, mask passwords, personal identifiers, trade secrets or unnecessary third-party data. Ensure you are authorised to share the file.

Do you have a privacy request?

Identify the relevant record, communication channel and requested action.

The request will be reviewed after identity and authority verification.